Revised Privacy Policy for Potters Interiors
Effective Date Monday, 17 February 2025
Potters Interiors Ltd ("we," "us," or "our") is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following personal data from you:
Contact Information: Name, address, telephone number, email address.
Project Information: Details about your project requirements, including property details, design preferences, and budget.
Communication Data: Records of our communications with you, including emails, phone calls, and meeting notes.
2. How We Use Your Information
We use your personal data for the following purposes:
Providing Services: To provide you with the services you have requested, including project planning, design, installation, and after-sales support.
Communication: To communicate with you about your project, including scheduling appointments, providing updates, and responding to your inquiries.
Contractual Obligations: To fulfil our contractual obligations to you.
Legal Compliance: To comply with applicable laws and regulations.
Internal Records: For internal record-keeping and administrative purposes.
3. Sharing Your Information
We will never share your personal data with third parties for marketing or other purposes without your explicit consent. We may disclose your information to:
Employees and Contractors: Our employees and contractors who need access to your information to perform their duties related to your project. We ensure that our employees and contractors are subject to appropriate confidentiality obligations.
Legal Authorities: We may disclose your information to legal authorities if required by law or to protect our legal rights.
4. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal or regulatory requirements. [ Specify your data retention policy here. E.g., "We typically retain project-related data for [number] years after project completion." ]
5. Your Rights
You have the following rights regarding your personal data:
Access: You have the right to access the personal data we hold about you.
Rectification: You have the right to correct any inaccurate or incomplete personal data.
Erasure: You have the right to request that we delete your personal data under certain circumstances.
Restriction of Processing: You have the right to restrict the processing of your personal data under certain circumstances.
Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal data under certain circumstances.
Withdrawal of Consent: If we have collected your data based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at mark@pottersinteriors.co.uk.
6. Security
We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please get in touch with us at:
Potters Interiors Ltd
147 Whitehill Parade
Gravesend DA12 5LS
Email: mark@pottersinteriors.co.uk